01
Routine questions, handled
Patients can check office hours, services, location, and new-patient information using details your practice has approved.
A better next step when your front desk is busy.
SmileFrontDesk gives independent dental practices a simple way to answer routine website questions when staff are with patients or the office is closed. When someone wants to speak with the practice, it collects a name and phone number for your team to call back.
Uses your approved office information and collects callback requests. Scheduling and sensitive questions stay with your staff.
SmileFrontDeskFor the questions that arrive between calls.
Give website visitors a clear answer without adding another interruption at the front desk.
- Hours and location
- New-patient questions
- Request a callback
Example shown with Brightwater Family Dental, a fictional practice.
Brightwater Family DentalHi! I can help with hours, services, location, and appointment requests. How can I help today?
Are you accepting new patients?
Yes, new patients are welcome. If you would like a callback, I can take your name and phone number for the office.
Try the same questions patients ask the front desk.Open demonstration
Useful when staff are occupied
Give patients a clear path when nobody can answer right away.
Routine questions do not always arrive at a convenient time. SmileFrontDesk handles the public office information and gives interested visitors a straightforward way to ask for a call back.
02
Callback requests, organized
When someone wants to speak with the office, the assistant collects a name and phone number for your staff to follow up.
03
Useful after the office closes
Website visitors still receive a practical response during evenings, weekends, and other closed hours.
04
Your staff stays in control
Scheduling decisions and questions that need personal attention remain with the people who know your practice.
A measured setup
Built around the information your staff already shares.
Start with a narrow set of routine questions. Review the wording and callback flow before deciding whether it belongs on your website.
Confirm the office details
Hours, services, location, new-patient information, and the preferred path for appointment requests.
Review your example
See the exact questions, answers, and callback handoff before anything is placed on your website.
Add it only when it feels right
Your team decides what the assistant can answer and when a visitor should be handed back to the office.
Brightwater Family Dental
Try the questions patients ask your front desk.
This sample practice shows the complete path from a routine office question to a callback request. It does not provide diagnoses or collect clinical, insurance, or payment information.
Open the demonstrationBrightwater Family DentalOnline
Hi! I can help with hours, services, location, and appointment requests. How can I help today?
Are you accepting new patients?
Yes, new patients are welcome. If you would like a callback, I can take your name and phone number for the office.
See the callback flow using your own office information.
Send your practice name and website. We will prepare a short example showing how routine questions and callback requests could be handled when your staff is unavailable.
Demo and privacy note: The live demo handles general office questions and callback requests. Please do not enter medical history, symptoms, payment details, insurance ID numbers, or urgent health concerns. A production practice setup should be reviewed for its privacy, security, and compliance needs.